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Power Platform Community / Forums / Power Automate / [Bug] Agent requires u...
Power Automate
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[Bug] Agent requires user connection, but it turns to stale status and can't be recovered.

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Posted on by CU06030823-1 12

I use Azure DevOps "create a work item" in Power Automate flow, when using it in Copilot agent, it requires a connection,

 
But it shows status "stale" now.
I ever used the user connection, and it works, the agent can successfully create ADO work item. I tried to click "Review" and submit it, doesn't help.
I can't recover it from Stale status :( so the agent doesn't work now.



Note, I tested that the Power Automate flow does work, the problem happened when I tested the Copilot agent to call this Automate flow, click "Connect" button, it opens the "Manage your connection" page, where it shows the "Stale" status, and I noticed that in browser, it requested this URL and got 500 error:
https://<environmentId>.16.environment.api.powerplatform.com/powervirtualagents/bots/<botName>/channels/msteams/user-connections?conversationId=<longIdstring>api-version=2022-03-01-preview 
{"code":"AuthorizationHeaderInvalid","message":"The provided Authorization header is invalid: "}
Categories:
Building flows
I have the same question (0)
  • FC-12031449-0 Profile Picture
    FC-12031449-0 2 on at

    I am experiencing the same issue within the same context.

  • CU06030823-1 Profile Picture
    CU06030823-1 12 on at
    It happened to work after I opened the Automate flow, and noticed there're some service connection issue, I clicked "Change connection reference", and got it refreshed. 
    And then in chat window, click "Connect", and then in "Manage your connection", click "Manage" -> "Submit", I get the connection status to "Connected".
     
    I think this is a bug, update connection in "Manage your connection" website should be good enough to refresh the connection.

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