Conditions Based on Trigger Power Virtual Agents

(0) Share

Report

Posted on by Piyushjha1

HI,

I am trying to addconditions based on the Trigger Phrases, is there any way we can do it . For Example , I have 2 triggere phrases on same topic "A" & "B" , based on the user input I want to have a flow .

All responses (1)

Answers (0)

sarahc Microsoft Employee on at

Like (0)

Report

Re: Conditions Based on Trigger Power Virtual Agents

Hi @Piyushjha1

Your trigger phrases can be many and very diverse as people say things slightly differently. Using Natural Language Understanding technology (NLU), PVA determines which topic, based on the trigger phrases you have setup, should be triggered based on what the user has said. Once a topic has been triggered, typically you ask the user a question, which can then lead to a condition.

I hope this answers your question,
Thanks
Sarah