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“Something went wrong. Please try again later.” Error when creating SQL Connection

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I am setting up a new AD user account for our flows and am having an issue creating the SQL connection to a SQL server via an on premise gateway.

 

I have done this previously a few months ago with another account and gate way and had no issues.

 

When I try to create the SQL connection I get the error: “Something went wrong. Please try again later.”

 

I am certain that my on premise gateway is good, as I have sucessfully used it to run unattended UI Flows. The credentials I am using have access to the server and the database.

 

The error message is not very helpful,  any suggestions? 

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    Re: “Something went wrong. Please try again later.” Error when creating SQL Connection
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  • Verified answer
    Re: “Something went wrong. Please try again later.” Error when creating SQL Connection

    Hi @Anonymous ,

     

    Glad that your issue is solved.

     

    Best Regards,

    Alice

     

    Community Support Team _ Alice Zhang

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

  • Re: “Something went wrong. Please try again later.” Error when creating SQL Connection

    My apologies.  The root cause for this issue was PEBKAC  , this is why you should never let a manager try to set stuff up.  Thank you for looking at this. 

  • Re: “Something went wrong. Please try again later.” Error when creating SQL Connection

    Hi @Anonymous ,

     

    Does your issue still exists?

    Sorry for I couldn't identify your issue from the provided error details, could you please share a screenshot of the configuration for the connection when you create it?

     

    Best Regards,

    Alice

     

    Community Support Team _ Alice Zhang
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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