web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps / using app on mobile query
Power Apps
Answered

using app on mobile query

(0) ShareShare
ReportReport
Posted on by 1,257 Super User 2024 Season 1

I have a query regarding how the apps work on mobile screen.  I have a responsive app which has a gallery as it's homepage.  The gallery's data source is directly to the sharepoint list not a a collection which I normally do because it's constantly being updated with info by an admin through a different app.

 

On web browser app behaves correctly.  However when I view it on mobile I always have to click a refresh button I've added (just refreshes the data source) to see all the items in the gallery.  I have  tried this same refresh command on startup on visible of screen and also on the button from the next screen which sends you back to home screen and yet whenever I land on the homescreen I still have to click the refresh button to see all?

 

any  idea why this is happening ? as I said behaves correctly on browser  It's only 1 extra click for my users however they do tend to use the old... "Oh I didn't see that update !!"  so I don't want them to have to click everytime they land to make sure it's refreshed...:)

 

TIA

Categories:
I have the same question (0)
  • v-xiaochen-msft Profile Picture
    Microsoft Employee on at

    Hi @vffdd ,

     

    You could try to use Timer control to auto refresh datasource.

    vxiaochenmsft_0-1653548801817.png

    vxiaochenmsft_1-1653548814100.png

     

    Best Regards,

    Wearsky

  • vffdd Profile Picture
    1,257 Super User 2024 Season 1 on at

    Thanks Wearsky yes I could do that, however it doesn't really solve my problem of it being refreshed when they land on the page because I've no idea of time?  It's just weird that the on visible of the screen doesn't work correctly on mobile but does on browser..   Was just wondering if anyone else had come across similar?

  • vffdd Profile Picture
    1,257 Super User 2024 Season 1 on at

    ok this one is not only getting to me it's becoming an issue for some users who aren't as excited about using an app in a new process as others might be  ! 🙂

     

    Just to recap here's the issue.

     

    The gallery which shows on landing screen of my app apears to show the items as if they are stacked on top of each other instead of spaced out in a gallery when users land on the screen.  They need to click a refresh button to view it correctly.  here's what's on the refresh button Refresh(TaskRecord)

     

    I have that on the on startup of the app, I have it on the "on visible" of the screen, I even have Select(btn_refresh) on the on visible.  not only that I tried adding a screen before the landing screen with a simple login button just to get them to click it and it would also refresh the data source but same issue LOL.  

     

    What on earth is causing it??  can't help thinking it's something to do with the containers?  it works fine on browser.

     

    Here's the architecture of the containers and where the gallery is.   The gallery is in a vertical container

    then I have a horizontal container in the gallery which contains one vertical container and two horizontal containers.

     

    The vertical container shows the labels if the screen size is <4 so in other words mobile and first of the 2 horizontal containers shows the labels if the screen size is >4.. just for visually better layout. the 2nd horizontal container just shows the select icon and is visible for both sizes.

     

    All works well when I refresh the data, it's just that inital landing on the screen where they are all stacked on top of each other in one row in the gallery till I manually hit refresh..

     

    Has anyone come across anything similar?

     

     

  • Verified answer
    vffdd Profile Picture
    1,257 Super User 2024 Season 1 on at

    finally got the solution for this in case anyone having same issue.  App was built responsive however it had landscape as default orientation , once I changed it to portrait (had to move things around) it resolved..

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Apps

#1
WarrenBelz Profile Picture

WarrenBelz 356 Most Valuable Professional

#2
11manish Profile Picture

11manish 225 Super User 2026 Season 2

#3
Mohsin Ali Profile Picture

Mohsin Ali 211

Last 30 days Overall leaderboard