@nahcyrret Check these two-
1. "source": "https://.../sites/ITS-UserServices/api/lists/getbytitle(%E2%80%98Incidents%E2%80%99)/items(32)",
quote around Incident?
2. "Url": "https://.../nav_to.do?uri=incident.do%3Fsys_id=ca153756db0d1190e504df0bd396197c%26sysparm_stack=incident_list.do%3Fsysparm_query=active=true"
Are you able to access URL?
Please 'Thumbs Up' the posts that helped you and 'Accept as Solution' if my post answered your question.
@Hardesh /Gopenly.in