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Is it possible to send and receive events within copilot studio

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Posted on by argeraju

Hi Team ,

Is it possible to send and receive events within copilot studio?

I would like to achieve a requirement using this. I don't want to trigger these events from outside of copilot.
I tried, but not able to receive that event sent from some topic within "event received trigger"

Event trigger topic:

Event received trigger:

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HenryJammes on at

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Hi @argeraju

You can trigger topics using the event trigger. This is typically done from the client, using the Direct Line API.
For example, if you want to enter a specific topic directly from an API call (and not by a trigger phrase), one thing you can do is change the topic trigger to Event Received.

In the below example, I trigger my topic when I receive a “lesson1” event, and then redirect the conversation to the standard “Lesson 1” topic (that can also be triggered with trigger phrases):

From an API standpoint, I simply send an event activity to the Direct Line API: https://directline.botframework.com/v3/directline/conversations/{{ConversationId}}/activities

{ "type": "event", "name": "lesson1" }

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manianna 6 on at

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I have a similar question on receiving the event. I am sending the custom event from client webchat like below but how do i read the value in Copilot studio ?

store.dispatch( {
type: 'WEB_CHAT/SEND_EVENT',
payload:
{
name: 'EVENT_GET_POSITION',
value: { latitude: '12345', longitude: '09886', text:'I am new here' }
}
} );

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drlreinhard7 Microsoft Employee on at

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Hi @argeraju , did you get this working?
I try something similar but have problems to get a proper response.

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adilei on at

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Here is an example that parses a value passed by an event call. The value is assigned to System.Activity.Value.

kind: AdaptiveDialog beginDialog: kind: OnEventActivity id: main eventName: myEvent actions: - kind: SetVariable id: setVariable_ZaaEfM variable: Topic.myValue value: =Text(System.Activity.Value)

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CHY 3 on at

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Thank you for sharing this lead. I managed to retrieve the value passed by an event call. I'd like to highlight that it might result in an error if you only assign a value to Text(System.Activity.Value). Instead, you should specify the variable name.
store.dispatch({ type: 'DIRECT_LINE/POST_ACTIVITY', meta: { method: 'keyboard' }, payload: { activity: { type: 'event', name: 'sampleTriggerEvent', value: { sampleInput: "This is a test" }, channelData: { postBack: true } } } });
Based on the sample code provided, you need to use Text(System.Activity.Value.sampleInput) to properly retrieve the value in Copilot Studio.

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Viswanath M 8 on at

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I have the same issues.

Event received trigger is not working

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