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Power Automate - Building Flows
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Clearing out a multi-select option field in Dynamics 365 from Flow

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Posted on by 166

I have a multi-select option field in Dynamics 365 that needs to be cleared out after a Flow runs. It is really just a temporary field to create other related records.

 

I've tried adding the null function to the field on the entity:

null.PNG

This just makes the Flow fail with "Bad Request" and talks about how that doesn't match any of the option set values.

 

I've tried adding the false function to the field on the entity:

false.PNG

This just makes the Flow fail with "Bad Gateway".

 

Any other suggestions?

  • MichaelFP Profile Picture
    1,833 Super User 2025 Season 1 on at
    Re: Clearing out a multi-select option field in Dynamics 365 from Flow

    I have the same problem. The field doesn't accept null values.

  • Verified answer
    v-alzhan-msft Profile Picture
    on at
    Re: Clearing out a multi-select option field in Dynamics 365 from Flow

    Hi @ishraqiyun77 ,

     

    I have made a test on my side and you could refer to workaround below to create the flow:

    1.png2.png

    Note: Create an item with null value in the Multiple column, and then update the item (that you want to update) with the null value Multiple column dynamic content, an you could delete the item later.

     

    Best regards,

    Alice       

     

    Community Support Team _ Alice Zhang
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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