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Power Platform Community / Forums / Power Apps / Guest user cant acces ...
Power Apps
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Guest user cant acces the shared canvas app

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Posted on by Community Power Pla... Microsoft Employee

Hi All,

We have created a canvas app and shared with in our organization it works perfectly alright.

But when i shared that app with a guest user of my tenant they are not able to access it.

It is failing with the attached error on connections while accessing it (The are data permissions, i believe)

 

I have made sure that the guest user is assigned with E3 license & powerapps plan license.

 

Kindly let me know if any additional information is required.

 

Thank you

Harish

Teams Error fow Nicole.PNG
Powerapp error.PNG
Accessing Shared ...
Categories:
Governance & administering
I have the same question (0)
  • Pstork1 Profile Picture
    Pstork1 69,560 Most Valuable Professional on at

    Ask you admin what the external user and guest settings are for Teams in your environment.  The error is suggesting that external user needs to have a Teams login to work with the app.  They will also need to have a Power Apps license either from their tenant or yours.

  • Community Power Platform Member Profile Picture
    Community Power Pla... Microsoft Employee on at

    Hi @Pstork1 ,

     

    Thanks for your response.

     

    I am the admin of the tenant, External Access & Guest access is enabled on our tenant level.

    I have assigned the powerapps license to the user, its a test user, i have also assigned E3 as well.

    Attached the snips for your reference.

     

    Kindly let me know what further we can do to fix it.

     

    Thanks,

    Harish

    Licenses assigned.PNG
    Guest Access Enabled.PNG
    External Access Enabled.PNG
  • Community Power Platform Member Profile Picture
    Community Power Pla... Microsoft Employee on at

    Hi All,

     

    I am still waiting for support from anyone here, who is familiar with this.

    Kindly let me know if any further information is required.

     

    Thanks in Advance!

  • Pstork1 Profile Picture
    Pstork1 69,560 Most Valuable Professional on at

    As far as I can tell you've done everything correctly.  You may have to open a support call with Microsoft to get this resolved.

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