Power Platform Community Forum Thread Details

Workflow to notify via team (but only the latest updated appended text) - take 2

Hi all,

I originally posted this a while back, and then the business changed it's mind, and now they have changed it back again and I still don't really have a solution.

Old post here.

Originally, I wrote: quite new to power automate (my strength lies in Power Apps). This is still true.

I have an workflow app for a team to manage requests from the business (see examples below)

There is an ability for the both team members and users to leave notes for each other (this occurs via a simple append formula, adding the latest text to a multi-text field).

I have a workflow set up that triggers via:

- If the "Notes" field is updated, then:

1. Send an email to the team member IF not modified by the team member, or

2. Send an email to the user IF modified by the team member.

To date this works well, but I was hoping to optimise and move this into Teams to reduce email.

However, when I have tried to do this, its triggering on an endless loop and spamming everyone who has ever raised a request and the team.

Can anyone suggest what I am doing wrong? Again, very new to automate.

Thanks,

DW.