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response from approver to my mailbox

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Posted on by 2

HI,

when i got response from approver to my mailbox its looks like i send the approve and not the user approver mean my name profile is showing under my inbox mail coming and not the name of the approver

please try to help me to solve this issue asap 

1. i use power form to send approve and in every time it can be other approver  

2. i use share point to collect the date from the power form

all the process work perfect but once the approver approve the form i got mail from my user profile and not from the approver profile 

please your advise 

thanks 

tamir

 

 

  • TAMIRALN Profile Picture
    TAMIRALN 2 on at
    Re: response from approver to my mailbox

    first of all many thanks to your help

    if i  Add new connection to create a new connection, i need to do that to allot of approver and my point is to get answer from the approver to my mail inbox and to see who is the approver that send me mail approve without to insert to the body of the mail because to day i got responses and i don't no rely who is the approver until i click on the mail and read that from the body .

    please your advance .

     

  • jinivthakkar Profile Picture
    jinivthakkar 4,177 on at
    Re: response from approver to my mailbox

    @TAMIRALN please refer this:

     

    https://docs.microsoft.com/en-us/power-automate/create-team-flows#modify-a-connection

     

    Update the connection for send email action to service account, then the email would not use your account.

     

    Best practice is to use a service account with a never expiring password.

     

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