Gmail connector stop working

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Posted on by Alerodri

Hello Guys,

My Flow got suspended 2 days ago showing this error message:

"Your flow could not be enabled because it contains connectors to applications which are not compatible with the Gmail connector used in this flow"

screenshot-us.flow.microsoft.com-2020.05.22-10_26_37.png

screenshot-us.flow.microsoft.com-2020.05.22-10_32_31 (1).png

Did someone had similiar experiences?

I don´t know where to start to debugg it.

Any help will be strongly appreciated

Cheers

Alejandro

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Using connectors

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v-bacao-msft Microsoft Employee on at

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Hi @Alerodri ,

Please check whether DLP is set in the organization to prevent you from configuring the HTTP connector and Gmail connector in the same flow.

Best Regards,

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Alerodri 25 on at

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Thanks for your feedback @v-bacao-msft!

Unfortunatelly it didn´t work. I did the following:
1- Created a new enviroment to debug the flow
2- Added all the apps as "Business data only" just for testing

3- Created a sample flow that uses the first connections to for debugging puposes

3.1. Flow with just Gmail and Notification => Works
3.2. Flow with Gmail, Content Conversion and Notification => Not Compatible.

I need the content conversion to extract a link from a text.

Any ideas?

I would strongly appreciate any help.

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v-bacao-msft Microsoft Employee on at

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Hi @Alerodri ,

It is known issues and limitations, please check the online doc and get more details about it:

https://docs.microsoft.com/en-gb/connectors/gmail/#known-issues-and-limitations

Best Regards,

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Alerodri 25 on at

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Hello @v-bacao-msft ,

I have read the article but it doesn´t seem to be a limitation of Gmail, because in my previous test I could extract without problems the content of the e-mail and use the body in a notification.

This is the error I get:

"Your flow was saved, but could not be enabled because it contains connectors to applications which are not compatible with the Gmail connector used in this flow."

In my opinion it seems that the content conversion it not compatible any more the the body a of an e-mail message.

=> How do you think abou it?

Cheers

Alejandro

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v-bacao-msft Microsoft Employee on at

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Hi @Alerodri ,

I think it was judged to be a non-compliant service. This is a Gmail limitation and seems to have nothing to do with Power Automate.

And the current approved services are listed here https://docs.microsoft.com/en-gb/connectors/gmail/#known-issues-and-limitations, Content Conversion is not included, so I am afraid that at present you cannot configure it and the Gmail-related connector in the same Flow.

Best Regards,

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Alerodri 25 on at

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Thank you very much for your feedback:

And the current approved services are listed here https://docs.microsoft.com/en-gb/connectors/gmail/#known-issues-and-limitations, Content Conversion is not included, so I am afraid that at present you cannot configure it and the Gmail-related connector in the same Flow.

This would explain why it doesn´t work any more....

Thank you very much for your messages and help

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