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Power Platform Community / Forums / Power Automate / Get User Profile (v2) ...
Power Automate
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Get User Profile (v2) - User Not Found/ResourceNotFound error

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Posted on by 11

I am really hoping someone can help as I am trying to get the PowerAutomate to work before the SharePoint 2010 workflow stop working on 11/1. TIA!!

 

I am working on a PO Approval process and the form is created using Infopath 2013. The approver is dynamic and users use the people picker to select the approver. 

Capture1.JPG

The form is saved as XML and it is saved in SharePoint as XML forms library (looks very similar to SharePoint List). Approver is saved as single line text. I created a new column named ApproverEmail to try to capture the email address using PowerAutomate. 

 

I setup a quick Flow to update the ApproverEmail column:

When an item is created -> XML forms library

Get User Profile (v2) -> Approver

Update item -> Approver Email: Mail

Capture2.JPG

When I run the flow, I kept getting the "ResourceNotFound" and "User not Found" error.

Capture3.JPG

 

I have tried with several approvers and got the same error. I confirmed they are all licensed users in the O365 tenant. Any help would be appreciated!!

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  • v-alzhan-msft Profile Picture
    on at

    Hi @WinnieThePig ,

     

    Does the deptApprover column is a Person type column?

    If yes, please choose the deptApprover Value dynamic content from the trigger in the Get user profile action.

    1.png

     

    Best regards,

    Alice       

     

    Community Support Team _ Alice Zhang
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

  • WinnieThePig Profile Picture
    11 on at

    Hi @v-alzhan-msft ,

     

    Thank you for the response. The deptApprover column is saved as "single line of text" and I can't change it to "Person/group" because that option isn't available. 

    Capture4.JPG

  • Verified answer
    WinnieThePig Profile Picture
    11 on at

    I resolved the issue by creating a new "Person/Group" column and use PowerAutomate to copy the plain text column and it works. Closing issue. 

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