Get Text to show up correctly in an Email

(0) Share

Report

Posted on by ShaneMeisnerTH

195

I have a flow that captures a response from Copilot Studio Agent and sends that to the user if they want a copy.

Everything in the Flow works and in the Flow the response is formatted correctly:

But the Email "Crunches" all the words together as seen below:

Looking for help on how to keep the formatting when it is sent in an Email.
Thanks!!

Categories:

Building flows

I have the same question (0)

All responses (3)

Answers (0)

lbendlin 8,598 Super User 2026 Season 1 on at

Like (0)

Report
Copy link

Link copied!

Have you considered using HTML tables ? Or you could use the standard HTML numbered lists feature.

Was this reply helpful? Yes No
Suggested answer

Pstork1 69,018 Most Valuable Professional on at

Like (0)

Report
Copy link

Link copied!

The email uses HTML encoding and doesn't respect Carriage Returns and Line Breaks. You need to replace those with <br> (HTML Break) codes to get line returns.

----------------------------------------------------------------------------------
If this Post helped you, please click "Does this answer your question" and give it a like to help others in the community find the answer too!

Paul Papanek Stork, MVP
Blog: https://www.dontpapanic.com/blog

Was this reply helpful? Yes No
ShaneMeisnerTH 195 on at

Like (0)

Report
Copy link

Link copied!

@Pstork1 & lbendlin

So, here is the Flow that gets triggered from Copilot Studio Agent( I added a Compose just to check what the text looked like) :

Here is the Flow Run:

Compose looks exactly as the Response.

and the Email history shows it is formatted correctly, and not all responses will come back as a list as this a Copilot Agent searching knowledge on how to use the Power Platform.
here is this particular Flow Run:

So I need to figure out how to take the Compose and make it so when the Email arrives it looks like above, rather than this:

Was this reply helpful? Yes No