Flow Actively Suspended

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Posted on by Edd-Keogh

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Good morning/afternoon/evening all,

We have a few flows that are turning themselves to actively suspended every couple of weeks, they have run for a couple of years no issues and now just started suspending. It displays actively suspended under modified status. Any help/advice would be greatly appreciated.

Thanks,

Edd

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Using flows

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takolota1 4,978 Moderator on at

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Are they frequently run flows or flows with a high amount of actions in a loop or something?
Are they hitting some action or call limit?

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Edd-Keogh 297 on at

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Hi @takolota,

Thank you for your reply sorry been off for the Easter weekend! They are regularly used sometimes up to 10-20 times a day.

Thanks,

Edd

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takolota1 4,978 Moderator on at

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@Edd-Keogh

If you go to your list of flows, click on the vertical 3 dots/ellipses, and go to Analytics, what does it look like? Do you have an unusually high number of actions per day?

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Edd-Keogh 297 on at

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They are scheduled and only run once a day, there are quite a few fails though would this lead to it being suspended?

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takolota1 4,978 Moderator on at

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Yes.

If it runs many times with only failures & no successes, then it may get suspended.

What do some of the failures look like?

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Edd-Keogh 297 on at

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Hi @takolota,

The error is:

Unable to process template language expressions for action 'Condition' at line '0' and column '0': 'The template language function 'lessOrEquals' expects two parameter of matching types. The function was invoked with values of type 'Null' and 'String' that do not match.'.

Now I would assume this is because this is an archive flow the current condition is

Action1 is less than or equal to addDays(utcNow(),-365,'yyyy-MM-dd')

So it archives anything that is a year or older, the issue I would then presume is that some of the Action 1 dates are blank. Should I put a condition in saying is action1 equal to null if yes do nothing if no, condition 2, the condition above.

Sorry this seems to have tailed off from my original question but ultimately explains why flow is turning off.

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takolota1 4,978 Moderator on at

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@Edd-Keogh

Yes, you can work the if null condition into a new condition action or into an expression & that should fix things.

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