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Copilot Studio - General
Unanswered

OpenAI Usage Limit Reached

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Posted on 9 Jul 2023 05:05:06 by 6

Hey,

 

We use the generative answers & boost conversation feature, but I'm running into this error during the trial period. 

 

 

Error Message: The OpenAI usage limit is reached. Try again later or contact your admin to increase the limit. Error Code: OpenAIRateLimitReached

 

 

I can't find many details on the limitations and the rates.

 

Can someone point me in the right direction, please?

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  • LimpChiken Profile Picture
    on 29 Jul 2024 at 15:28:18
    OpenAI Usage Limit Reached
    I'm still getting this issue in 2024, are there any updates on when this will be fixed?
  • HenryJammes Profile Picture
    on 11 Jul 2023 at 10:08:30
    Re: OpenAI Usage Limit Reached

    The target date isn't public now but I'm hopeful that it will soon be published as part of the 2023 Release Wave 2 plans. They should become available here: 

  • Singulary Profile Picture
    10 on 11 Jul 2023 at 09:46:13
    Re: OpenAI Usage Limit Reached

    When will this happen?

    Singulary

  • HenryJammes Profile Picture
    on 10 Jul 2023 at 20:27:46
    Re: OpenAI Usage Limit Reached

    Hi @Singulary 

     

    Once the feature is no longer in preview and becomes G.A. (Generally Available, i.e. officially supported and suitable for production use cases) this shouldn’t be an issue, assuming licensing and technical requirements are met. 

    Henry 

  • Singulary Profile Picture
    10 on 10 Jul 2023 at 18:55:07
    Re: OpenAI Usage Limit Reached

    Is their a way to increase the usage?!
    When I implement the bot into a website?

  • HenryJammes Profile Picture
    on 10 Jul 2023 at 09:51:40
    Re: OpenAI Usage Limit Reached

    Hello @011100100111001 

     

    During the preview, bots with generative answers enabled have a limit on the number of queries they can make that reach out to the URLs you specified. Normal conversations that use bot topics follow the usual quotas and limitations

     

    Source: https://learn.microsoft.com/en-us/power-virtual-agents/nlu-boost-conversations#quotas

     

    Henry

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