Unanswered

Microsoft Forms- answer specific emails

(0) Share

Report

Posted on by Community Power Pla... Microsoft Employee

Hi,

I have set up a Flow that notifies me when responses are received to a Form.

However, I was to set up a flow tha sends the notification to a specific email address depending on the answer, so that the most apprpriate person deals with it. Despite trying to do this, it doesn't seem to be working for me.

Can anyone give me any tips? Thanks.

Categories:

General topics

All responses (3)

Answers (0)

Sort by

v-yamao-msft Microsoft Employee on at

Like
a
(0)

Report
Copy link

Link copied!
Hi _David_,

According to your description, I created a flow likes below. When a response is submitted, send email to specific email address depending on the answer.

In the To field of “Send an email”, I entered a function which will return specific email address according to the answer.

Click the field, then click Expression tab, then enter the following function:

if(equals(body('Get_response_details')?['rbe4ddbe259414a07926a88904940e862'],'bad'),'AAA@testemail.com',if(equals(body('Get_response_details')?['rbe4ddbe259414a07926a88904940e862'],'good enough'),'BBB@testemail.onmicrosoft.com','CCC@testemail.onmicrosoft.com'))

I have tested it on my side and it is working fine. You could adjust the code according to your needs.

You could get more details about the function from this doc on workflow definition language:
https://docs.microsoft.com/en-us/azure/logic-apps/logic-apps-workflow-definition-language

Best regards,
Mabel Mao
Flowbginner 38 on at

Like
a
(1)

Report
Copy link

Link copied!

Hey when i use the code you mentioned the flow works and displays the values i mentioned in the form in the email.

Unfortunatly the email is always send to the default email adress specified in the 3th value (else) of the if clause.

can you help me here? 🙂
MarkStokes 561 on at

Like
a
(1)

Report
Copy link

Link copied!

Did you change the sample code to match against your own form answers?