Approval connector fails in Solution based flow

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Posted on by Charles-v-D

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Hello all,

In order to use the "call a child flow" I'm being forced to work from within a Solution. When I add the action "start & wait for a Approval" I get an error message that the connection can't be made. See picture below. Doing the same outside a solution does not give the error....

Has anyone had the same issue, and if so, were you resolve it?

Any feedback is welcome!

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CFernandes 8,482 Most Valuable Professional on at

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@Charles-v-D

I would suggest logging off and close the current browser window, clear cache and start a fresh session to check if you continue to face the same issue.

If that does not work, Can you go to Data -> Connections and select and delete the current connection with Approval and come back to the Power Automate app and create a new one.

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

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Charles-v-D 280 on at

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@CFernandes Thanks for your quick answer! I had already tried first option: log off etc. etc... no resolution.
I had thought about the second option: remove the approval connection... But I only see one Approval connection for my entire environment.. and there are active flows using Approvals.. won't those flows "break"?

Regards
charles

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CFernandes 8,482 Most Valuable Professional on at

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@Charles-v-D I have seen the problem in the past and still able to reproduce it.

What I did was, I navigated to connection pane, +New connection, back to solution,
It automatically selected the connection and it worked for me.

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

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Charles-v-D 280 on at

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@CFernandes the "issue" you show is not what I'm seeing. I don't get the screen you show where you already have to select the type of approval... before that I already get the mentioned error.

when you say you go to connections... that is in under DATA right? and do you first delete the existing Approval connector? I just added a second connector, but that did not solve the problem.....

And if you first delete, will that break my running flows that also use that connector?

Regards
Charles

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CFernandes 8,482 Most Valuable Professional on at

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@Charles-v-D Do not delete the old connection!!

What you can try is, Navigate to connection, Click on +New Connection,

Search for Approval and Add a new Connection. Go back to the Solution and see if that resolves the problem.

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Charles-v-D 280 on at

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@CFernandes

Done... same issue persists 😞

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CFernandes 8,482 Most Valuable Professional on at

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@Charles-v-D Ohh No.. I think we tried all the basic troubleshooting, can you open a Ticket with https://admin.powerplatform.microsoft.com/support

I am sure they will be able to resolve the problem and if you get a resolution, please let me know.

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Charles-v-D 280 on at

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@CFernandes Thank you trying to help me out!

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Hernan Ramirez 21 on at

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I have the same issue. I use the approvals inside solutions frequently, and this problem is new, maybe starting a few days ago.
I test it in many tenants and get the same behavior.
We need help from Microsoft soon!
Thanks!

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Hernan Ramirez 21 on at

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Hi @Charles-v-D any update of this issue?
Could you solve it? How?

Thanks!
Hernan

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