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Power Platform Community / Forums / Power Automate / Blank pages on approva...
Power Automate
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Blank pages on approval flow

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Posted on by 10

Hi, new user to Power Automate here!  I set up a flow from an MS form which send the response for approval.  But the link goes to a blank page.  It shows the response number but it doesn't show me the form submission to see what i'm approving.  What am i doing wrong?  Screenshot 2024-05-24 at 11.00.13.png

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  • Nived_Nambiar Profile Picture
    18,129 Super User 2025 Season 2 on at

    Hi @SerentipityPHOP 

     

    could you please explain what you meant by link here?

    Also could you show what parameters which u have added in start an approval action ?

     

    Thanks & Regards,

    Nived N 🚀

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  • SerentipityPHOP Profile Picture
    10 on at

    Hi @Nived_Nambiar 

    Have included the screenshot of start an approval action. 

    Also included a screenshot of the link received on a teams notification for approval.  The automation for approval goes to the right people (email address removed for this purpose) but the page, when clicked so people can see the details of the MS form are blank.  

    Any advice gratefully received.  First time I've ever used this. I'm not a techie!
    Screenshot 2024-05-28 at 10.20.28.pngScreenshot 2024-05-28 at 10.23.09.png

  • Nived_Nambiar Profile Picture
    18,129 Super User 2025 Season 2 on at

    Hi @SerentipityPHOP 

     

    Could you try adding form response content into the Details field of approval action- by which user /approver can see submitted details so they can approve 🙂

     

    something like below

    Nived_Nambiar_0-1716923437012.png

     

    Hope it helps !

    Thanks & Regards,

    Nived N 🚀

    LinkedIn: Nived N's LinkedIn
    YouTube: Nived N's YouTube Channel
    Blog: Nived Nambiar's Blogs

    🔍 Found my answer helpful? Please consider marking it as the solution!
    Your appreciation keeps me motivated. Thank you! 🙌

     

  • SerentipityPHOP Profile Picture
    10 on at

    really helpful  @Nived_Nambiar   and getting there!  

    I know see the details in a pop up but in one long line, no breaks so hard to read. But the web page still shows blank. 

    Screenshot 2024-05-29 at 09.29.00.png

  • Verified answer
    Nived_Nambiar Profile Picture
    18,129 Super User 2025 Season 2 on at

    Hi @SerentipityPHOP 

     

    Providing response id in item id does not help as it is not url of ms form submitted. As i don't think there is a URL which helps to get submitted details of MS form. So better way would be to add the response details in details field as shown below

    Nived_Nambiar_0-1717007190211.png

     

    Details field support markdown and the above result look like below

    Nived_Nambiar_1-1717007216800.png

     

    Still you can add extra line space as well. Refer below link for markdown usage in details field

    https://learn.microsoft.com/en-us/power-automate/approvals-markdown-support

     

    Thanks & Regards,

    Nived N 🚀

    LinkedIn: Nived N's LinkedIn
    YouTube: Nived N's YouTube Channel
    Blog: Nived Nambiar's Blogs

    🔍 Found my answer helpful? Please consider marking it as the solution!
    Your appreciation keeps me motivated. Thank you! 🙌

     

  • SerentipityPHOP Profile Picture
    10 on at

    Thanks for your help @Nived_Nambiar  - now all working!

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