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While saving flow using PAD I get error saying
An error occurred while communicating with the Microsoft cloud services. Try again and if the issue persists contact your administrator.
1)I ended all Outlook connections
2) I set CertificateRevocationCheck to 0 HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Power Automate Desktop\Global
Why can't Microsoft be clear about whats failing?
I suspect that your organization's proxy may be blocking incoming and outgoing requests to Power Automate cloud services, which could be why you are receiving the "The underlying connection was closed" error. ''
Please submit a ticket to Microsoft for assistance on this issue.
Thanks,
Deenuji Loganathan 👩‍💻
Automation Evangelist 🤖
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Thanks Deenuji,
My PAD is already on the latest version.
When I go to the PAD logs I find error as below. Its all greek to me.
{"robinSchemaVersion":"ROBIN_20211012","createdPadVersion":"2.45.393.24179"},"isExampleWorkFlow":false,"isCopilotWorkflow":false,"isProcessInsights":false,"padFlowStatistics":{"actionEnabledAIRecorderCount":0,"copilotActionsEnabledCount":0},"parentCorrelationId":"fde4ff6a-0ac8-4832-9fc5-a291a78cc13b","repositoryStatistics":{"controlCount":17,"controlRepositoryStatistics":{"externalRepositoryByPluginCategoryCount":{},"externalRepositoryCount":0},"imageCount":0,"screenCount":12},"scriptType":"Robin","servicePlanInfo":{"hasTrialExpiredRpaServicePlan":false,"servicePlanStatus":"Active","servicePlanType":"Paid"}},"padExceptionFullInfo":[{"exceptionMessage":"","fullExceptionTypeName":"System.Net.Http.HttpRequestException","hResult":"0x80131500"},{"exceptionMessage":"","fullExceptionTypeName":"System.Net.WebException","hResult":"0x80131509"}],"padInfo":{"installationInfo":{"installationType":"Msi"},"verboseLoggingInfo":{"isEnabled":false}}},"eventDataSchemaVersion":"1.0","eventTimestamp":"2024-07-09T00:52:54.5998394Z","eventType":"NotSpecified","exception":"System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The underlying connection was closed: The connection was closed unexpectedly.\r\n at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)\r\n at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)\r\n --- End of inner exception stack trace ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.Flow.RPA.Desktop.Common.Services.HttpClients.Handlers.TimeoutHandler.<SendAsync>d__4.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.Flow.RPA.Desktop.Shared.Clients.DataClients.Cds.Http.CdsHttpClientWrapper.<ExecuteBatchRequestAsync>d__13.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.Flow.RPA.Desktop.Shared.Clients.DataClients.Cds.Http.CdsHttpClient.<UpdateWorkflowSchemaV2Async>d__110.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at Microsoft.Flow.RPA.Desktop.Shared.Clients.Services.MultiExecutionService.<TryExecuteMultipleTimesAsync>d__6`1.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at
Please refer to the provided link and update your PAD to one of the specified versions to see if it resolves your issue.
Cloud Connectors in Power Automate for desktop - Power Automate | Microsoft Learn
Thanks,
Deenuji Loganathan 👩‍💻
Automation Evangelist 🤖
Follow me on LinkedIn đź‘Ą
-------------------------------------------------------------------------------------------------------------
If I've helped solve your query, kindly mark my response as the solution ✔ and give it a thumbs up!👍 Your feedback supports future seekers 🚀
Not sure around the exact issue- but if you haven't made any changes to the flow- just close it and open again and see saving again helps ?
@Deenuji any thoughts on this ?
Nived N 🚀
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If you see link https://powerusers.microsoft.com/t5/Power-Automate-Desktop/Cannot-save-flow/m-p/1254702
There are others having this issue and getting very nubies replies like check internet connection etc.
I have a paid premium account in GCC and not able to save. when I try to use portal to log ticket it says only org admins can add tickets. Please help there is my image in other reply. This has to be a very common issue.
Hi Nived
I did not understand I have not made any changes to flow still it gives connection error.
It has something to do with connectivity because it does not allow me save even if there are no changes in the flow.
Hi @PareshV
see whether re-adding outlook 365 actions make it enabled to save again ?
Nived N 🚀
LinkedIn: Nived N's LinkedIn
YouTube: Nived N's YouTube Channel
Blog: Nived Nambiar's Blogs
🔍 Found my answer helpful? Please consider marking it as the solution!
Your appreciation keeps me motivated. Thank you! 🙌
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