Power Platform Community Forum Thread Details

Send email with options reminder with do until loop

Hello,

I have a workflow that creates an item in a sharepoint list from when a new form is submitted in microsoft forms.

I have an option in the Send email with options step as "Approve".

What we want to do is be able to send the approver a reminder email with options if they've for example deleted the original one or not done it - so for example after 7 days send another email with options for the same to approve.

Flow details:

High level steps show item coming from forms and being created in SharePoint..

Here we are initializing a variable of "ActionTaken" with an Integer value of "0".

Next it gets a bit tricky.

We have a condition that is Q17 is equal to True then "Yes", Send an email with options with the option of "Approve".

If not equal to True, then it goes to "No" and then checks other questions - essentially Q17 goes directly to our exec team and the others go to managers.

So under the Send an email with options I have a condition of "SelectedOption" is equal to "Approve" - if they select this then the "ActionTaken" variable should be set to "1". Otherwise after 1 minute (during testing) if "ActionTaken" is still equal to "0" then another Send email with options action should occur and this will keep on happening until "ActionTaken" is equal to "1".

The problem I have is that the flow is waiting on the first Send email with options (where the first email comes through) and is not applying the Do Until bit above after 1 minute - any idea what I'm doing wrong or is my flow just too complex?