Issue with PowerApp timeout and corresponding flow

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Posted on by PowerAnalytics

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Hello everyone,

I have an issue with an app and its associated flow. Up to yesterday, everything worked fine. Today there is a timeout issue: "MyFlow.Run": The function call exceeded the timeout value of 180 seconds.

What does my code do?

At first the collection colMyData will be sent to SharePoint Online. After that, the second collection colMyDataTwo will be sent to another SharePoint Online list. Then the collection colMyData will be converted to JSON and saved to a variable. Then the PowerApp will fire a flow if there is data in the variable MyImagesJSON.

I think the last line of my code is the important one.

When I ran the code everything worked fine except the start of my flow and I got this message:

"MyFlow.Run": The function call exceeded the timeout value of 180 seconds.

So, all the data is saved on SharePoint Online but without my images and without running my flow.

This is my corresponding code:

ForAll(colMyData;
Patch(SharePointList;Defaults(SharePointList);
{ItemA: {value: ItemA; '@odata.type': "#Microsoft.Azure.Connectors.SharePoint-SPListExpandedReference"};
ItemB: {value: ItemB; '@odata.type': "#Microsoft.Azure.Connectors.SharePoint-SPListExpandedReference"};
ItemC: {value: ItemC; '@odata.type': "#Microsoft.Azure.Connectors.SharePoint-SPListExpandedReference"};
ItemD: {value: ItemD; '@odata.type': "#Microsoft.Azure.Connectors.SharePoint-SPListExpandedReference"};});;

ForAll(colMyDataTwo;Patch(SharePointListTwo;Defaults(SharePointListTwo);{ItemA: ItemA; ItemB: ItemB}));;

Set(MyDataJSON;JSON(colMyData;IgnoreBinaryData));;

If(IsEmpty(MyImagesJSON)=false;MyFlow.Run(MyImagesJSON))

I have tested it with various devices and sometimes it worked (iPad and Desktop) and sometimes it failed (Galaxy S10, iPhone).

Can anyone help me? Especially in case of the timeout issue? How can I understand this timeout issue?

Best regards,

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Building Power Apps

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yashag2255 24,769 Super User 2024 Season 1 on at

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Hey @PowerAnalytics

Can you please share more details about the time taken for a complete execution of the flow? Timeout usually occurs when you are returning something back to PowerApps using "Respond to PowerApps" or Response action. Do you need to return something to the powerapps? If yes, you can save that to any datasource and then fetch the result from there, you can add a timer if required which checks regularly for the updated data.

Hope this Helps!

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PowerAnalytics 124 on at

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Hi @yashag2255 ,

thank you for your feedback! In general the flow executed within 10-30 seconds (it depends on the image count). The problem here and now is that the flow doesn't execute. So when I press the button my data will be sent to SharePoint Online (with a higher execution time) but my flow doesn't execute. By the way, the variable for the images (and the flow) isn't empty. I think this timeout issue depends on PowerApps but I have no clue in detail.

Best regards and thanks in advance!

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yashag2255 24,769 Super User 2024 Season 1 on at

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Hey @PowerAnalytics

According to the documentation this should not happen. As a workaround to this, please create another button and set the "visible" property to false.

Now, on the Button2 OnSelect -> If(IsEmpty(MyImagesJSON)=false;MyFlow.Run(MyImagesJSON))

Button 1 Onselect ->
ForAll(colMyData;
Patch(SharePointList;Defaults(SharePointList);
{ItemA: {value: ItemA; '@odata.type': "#Microsoft.Azure.Connectors.SharePoint-SPListExpandedReference"};
ItemB: {value: ItemB; '@odata.type': "#Microsoft.Azure.Connectors.SharePoint-SPListExpandedReference"};
ItemC: {value: ItemC; '@odata.type': "#Microsoft.Azure.Connectors.SharePoint-SPListExpandedReference"};
ItemD: {value: ItemD; '@odata.type': "#Microsoft.Azure.Connectors.SharePoint-SPListExpandedReference"};});;

ForAll(colMyDataTwo;Patch(SharePointListTwo;Defaults(SharePointListTwo);{ItemA: ItemA; ItemB: ItemB}));;

Set(MyDataJSON;JSON(colMyData;IgnoreBinaryData)); Select(Button2)

Here, button2 is the name of second button.

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

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PowerAnalytics 124 on at

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Hi @yashag2255 ,

I've tried your solution but it doesn't work. In addition to your solution I've made some further tests on my side.

I've created a button and set the OnSelect property to
MyFlow.Run(MyImagesJSON)
The problem still exists if I'm using my mobile devices (iPhone, Galaxy Smartphone) but it works on my iPad and on my desktop browser. Is it possible that this issue is a bug?

Thanks in advance!

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yashag2255 24,769 Super User 2024 Season 1 on at

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Hey @PowerAnalytics

As you confirm that it works on the Tablet and not on the phone, this might be a bug. Can you please contact the support team? They will be a able to help you better with this or have more information if the issue is being faced by more people.

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

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