I am having a heck of a time with a workflow and would like to understand why emails are going to the wrong person because it doesn't happen to everyone when they complete a checkup MSForm.
Lists:
New Manager list - Includes the manager's names, details, and tracks which check-ups have been completed
Checkup list - records check-up results
Flow:
- Get the response details
- Get the user profile using the form respondent email.
- Responses and user profile information are posted to the Checkup SharePoint list.
- Get the New Manager list and update "Month02Checkup" column to done.
- Send an email to the New Managers/Sharepoint account email address.
I can see the data is from Misty (image 1) and the email went to Maria (her manager) and Misty. I also selected to edit the flow and check to see if there was some sort of bcc or something, there’s not.
For some reason, Nicole B is getting copies of Misty's checkups with the email addressed to Misty. This isn't the only case of this happening.
ASK: Does anyone have ideas as to why this might be happening?
Image 1
Image 2