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Hello,
I have a vacation request flow. I want to email the supervisor for the first approval and to have a reminder of one day and after one day if the supervisor hasn't responded then the approval request goes to another approval request that's emailed to 3 people.
How do I do the time out for after one day to go down to the 2nd approval request if supervisor does not respond on the first request?
Also when I'm sending the second approval request then I need to email the request to 3 people and only one of the 3 people need to respond to the request. So technically I need to "Start and wait for an approval", right?
BUT if the supervisor responds then the approval does not pass down to the next 3 people
i currently have this
@Anonymous
Here is a link where you can find at least two videos in the Video gallery on this site that show how to do approval escalations (I did one of them...)
Likewise, here is a link to a number of videos on this site that show how to do approval reminders.
You'll want to use Start and Wait for an approval. If you follow the Approval escalation videos correctly, the second approval won't happen unless the first one times out.
Let me know if you need more help.
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