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Power Platform Community / Forums / Power Automate / Getting users from a l...
Power Automate
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Getting users from a list filtered by Region and use those people in an approval

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Posted on by Microsoft Employee

Hello,
Currently I have an approval workflow that gets approvers from a list.
The filter query uses Region as the key field and based on what I am seeing I am getting the users from NA as expected.

Chrislond58_0-1618402089117.png

Chrislond58_2-1618402539578.png

Here is the input and output.

Chrislond58_3-1618402972060.png

The filter query pulls two people but for some reason it is only sending an approval to one approver and that person is getting TWO approvals. One approval happens and he approves it, expecting that the other person from the region would get an approval but the first approver gets a second approval again.

Any help here would be appreciated.

 

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  • Verified answer
    v-litu-msft Profile Picture
    Microsoft Employee on at

    Hi @Anonymous,

     

    You should initialize an array variable, not a string variable, then use Append to array variable action to add accumulate these approver emails.

    Then use join() function to convert the array variable to a string separated by ";", to make it could be used in the Approval action:

    join(variables('Approvers'),';')

    Screenshot 2021-04-15 140940.jpg

     

    Screenshot 2021-04-15 141058.jpg

     

    Best Regards,
    Community Support Team _ Lin Tu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    This worked but I am getting duplicate approvals

    Chrislond58_2-1618490898093.png

     

    Teams "Activity" sent me the first approval and once I approved it I received a Teams notification "Final Status - Completed" then right after that I received another Teams notification for approval.

    Chrislond58_5-1618491372833.png

     

    The system sent an approval to both approvers as expected.
    And I approved it as shown below.

    Chrislond58_7-1618491913864.png

     

    I then received this notification.

    Chrislond58_6-1618491707179.png

    Am I missing something in my configuration?
    Thank  you for your help!

     

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    I believe I found the issue. 
    There are two NA Approvers.
    Not sure why or how a loop happened.

    Chrislond58_0-1618499650618.png

     

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