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Issues with a new BOT

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Posted on by ezequiel Microsoft Employee

I'm very new for this world and I'm trying to create a new Bot. I'm made some changes to the greeting, saved them, but when I tried it in the Bot I get the following:

- Forever Spinning wheel saying "Updating Topic"

- The message displayed on the Bot once I said "Hello" it is not the one I updated. I see that the displayed message is still the default one

- Error message "Dialog wasn't found"

Can you guide me on what I'm doing wrong? Print Screen below.

Thanks!

Ezequiel

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ezequiel Microsoft Employee on at

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Re: Issues with a new BOT

I tried to reset it already. Thanks for the help.

@Diganta , @MarKol @CleberM ...the ID is 617fcd58-4eee-4f5e-942c-13fa4fc8929e

Can you help me with this?

Thanks!
CU22081450-0 Most Valuable Professional on at

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Re: Issues with a new BOT

Try to click on the Reset button inside your Test bot.

You can see your Bot ID opening the Channels >> Custom website >> Inside the iframe you can see https://powerva.microsoft.com/webchat/bots/BOTID
ezequiel Microsoft Employee on at

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Re: Issues with a new BOT

Thanks @renatoromao for the reply. I tried, made a changes, but still the bot is returning the default messages as you can see below:

Where can I locate the BOT ID?

Thanks

Ezequiel
CU22081450-0 Most Valuable Professional on at

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Re: Issues with a new BOT

Hi @ezequiel ,

Maybe your bot lost the connection during the update.

I recommend you to refresh this page, open Topics and open your topic. Try to change again and save.

If the issue persists, send your Bot ID to @Diganta / @MarKol / @CleberM to investigate your issue.