Need to send copy of email to shared inbox folder AFTER sending to a user

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Posted on by PDAlvarez

I have a need to send an email to a folder in a shared Inbox, after it is sent to a user.

I did not see a way to do this in the C.C. area of the Send Email action.

Was hoping there is a way to add an action after the "Send an Email" action in an existing Flow to send that same email message to the shared Inbox folder.

Any insight on this would be much appreciated. Thanks in advance.

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Building flows

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Nived_Nambiar 18,138 Super User 2026 Season 1 on at

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Hi @PDAlvarez

well, you can include email id of shared mailbox in cc and then in shared mailbox, set a rule so that it can move the email to a specific folder.

I think that would be the possible way :)

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Nived N
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PDAlvarez 26 on at

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Thanks Nived, I will take a look at that approach

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Nived_Nambiar 18,138 Super User 2026 Season 1 on at

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Hi,

if that works- kindly mark that answer as solution so that we can close the topic.

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