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Token Error Message

Posted on 2 Oct 2024 10:43:55 by
Encounter below error message in my Power Automate:
Error from token exchange: Runtime call was blocked because connection has error status: Enabled| Error, and sharepointonline is in the block list. Connection errors: [ParameterName: token, Error: Code: Unauthorized, Message: 'Failed to refresh access token for service: sharepointonlinecertificatev2. Correlation Id=635fe280-ab87-48a5-81aa-17ea67ca6c03, UTC TimeStamp=10/2/2024 10:19:24 AM, Error: Failed to acquire token from AAD: {"error":"invalid_grant","error_description":"AADSTS700082: The refresh token has expired due to inactivity. The token was issued on 2024-06-29T19:07:58.5774034Z and was inactive for 90.00:00:00. Trace ID: c53eab49-7b9b-4351-962c-2ee763d43300 Correlation ID: 9fea1e10-19b7-4326-8665-554ef2601a9c Timestamp: 2024-10-02 10:19:24Z","error_codes":[700082],"timestamp":"2024-10-02 10:19:24Z","trace_id":"c53eab49-7b9b-4351-962c-2ee763d43300","correlation_id":"9fea1e10-19b7-4326-8665-554ef2601a9c","error_uri":"https://login.windows.net/error?code=700082"}']
 
My user will fill up form in PowerApps, the Power Apps will call PowerAutomate to complete the task.
Any idea how to resolve?
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  • jefmeyer Profile Picture
    jefmeyer 156 on 21 Oct 2024 at 15:59:14
    Token Error Message
    We're experiencing the same issue from time to time and have a ticket opened now for over a month with MSFT for this issue.  The Power engineer is working with the MSFT Azure team to troubleshoot further.  In our case, the process is working correctly, then the error occurs, and then with no changes, the error will go away.  It's frustrating, because the error seems to be in the platform and no way to recover from this error.

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