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Power Platform Community / Forums / Power Automate / Automatically answer c...
Power Automate
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Automatically answer calls from MS Teams

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Posted on by 2
Dear Forum Members,
I would like to know whether it is possible to use a flow to automatically accept an incoming Teams telephony call and then hang up.
Background:
We have recently started using Teams Telephony and would like to automate our barrier. When someone rings at the barrier, the secretary is called by the barrier, then the call must be accepted, “#61” must be entered on the number pad (signal for the barrier to open) and then the call must be hung up again.
It would be nice if someone could tell me whether this is even possible.
Many thanks in advance!
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I have the same question (0)
  • Expiscornovus Profile Picture
    33,851 Most Valuable Professional on at
    If you want to handle this in flow my first suggestion would be to look at the Graph API. Have a look at these methods:
     
    I would also suggest to look into Auto Attendants and Call queues for this. Microsoft Teams should have functionality for this as well:

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