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Has anyone ran into this error before and know how to fix it? I try unlocking the file but it doesn't seem to be work. I need the ability for the workflow to work while users are in the file.
Hi @mgauvin23 ,
Add a 2 minute delay between populate template and update file; most likely the previous steps have sync'd your file and is the root cause for the file being locked.
@trice602Thank you for the suggestion! I did try this and still ended up still failing. I know the users are in the file but still need it to update.
Understood.
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