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Power Automate
Suggested Answer

HTTP Action

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Posted on by 69
Hello, I'm using a HTTP action to create an issue in Jira. 
{
  "fields": {
    "project": {
      "key": "PWR"
    },
    "summary": "Revoke PBI License",
    "description": {
      "type": "doc",
      "version": 1,
      "content": [
        {
          "type": "paragraph",
          "content": [
            {
              "type": "text",
              "text": "Please find the list of users attached"
            }
          ]
        }
      ]
    },
    "issuetype": {
      "name": "Task"
    }
  }
}

This was the body I have provided.



But it's throwing an error like this : 
{
    "errorMessages": [
        "Type: Type is required."
    ],
    "errors": {
        "customfield_10030": "Type is required."
    }
}

Could anyone please help me?
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I have the same question (0)
  • Expiscornovus Profile Picture
    33,828 Most Valuable Professional on at
    Hi
     
    It seems like you Jira Issue has a required custom field with the name 'customfield_10030' which you also need to specify.
     
    Have you tried adding that customfield_10030 to the Body payload as well and run it again?
     
    Also have a look at the Jira docs, they have an example of using a custom field in the body as well:
     
    {
        "fields": {
           "project":
           {
              "key": "TEST"
           },
           "summary": "Always do right. This will gratify some people and astonish the REST.",
           "description": "Creating an issue while setting custom field values",
           "issuetype": {
              "name": "Bug"
           },
           "customfield_11050" : "Value that we're putting into a Free Text Field."
       }
    }
     
    Happy to help out 😁

    I share more #PowerAutomate and #SharePointOnline content on my Blog, Bluesky profile or Youtube Channel
  • Mysterious Profile Picture
    69 on at

    still issue isn't resolving....

    Thanks,
  • Suggested answer
    rzaneti Profile Picture
    4,483 Super User 2026 Season 1 on at
    Hi
     
    I'm not familiar with Jira API, but did a quick search and found these potential causes for the problem in Jira docs:
     

    A. Field is not present

    If the field in question is not present on the needed screen, it needs to be added, which can be done with the information present in the Field Best Practices guide.

    B. Field is Present, Verify the Jira Connector Permission

    In case the field is present, the permission of the Jira connector user needs to be verified. This can be done through the Permission Helper.

     

     

    Source; https://confluence.atlassian.com/jakb/error-field-xxx-cannot-be-set-it-is-not-on-the-appropriate-screen-or-unknown-on-jira-align-connector-1318881437.html

     

    Let me know if it works for you or if you need any additional help!
     

    If this is the answer to your question, please mark the post as Accepted Answer.
    If this answer helps you in any way, please give it a like.

    Check more Power Platform content on my website.
    Lets connect on LinkedIn.
  • Expiscornovus Profile Picture
    33,828 Most Valuable Professional on at
    What type of field is customfield_10030, is it actually a text field or a different type of field?

    Can you share a bit more details about your Jira task customisation/setup?
     
     
    Happy to help out 😁

    I share more #PowerAutomate and #SharePointOnline content on my Blog, Bluesky profile or Youtube Channel

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