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Power Platform Community / Forums / Power Automate / The service principal ...
Power Automate
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The service principal for resource 'https://service.flow.microsoft.com/' is disabled

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I have several functions / forms in the Microsoft web apps throwing errors. One is Copilot Studio, and the other on the Power Platform admin center Deployment. They both seem to have the same Flows root cause.
 
(The Copilot Studio error is that I get crash report screen when I try to access Flows, but the error message says contact support, meaning me.)
 
In Power Platform admin center Deployment I get the error below. It is coming from "Pending approvals" widget, which means pending approvals are not showing.
 
Any thoughts?
 
ApprovalHistory.Errorinvalid_resource: Error(s): 500014 - Timestamp: 2025-05-11 08:57:48Z - Description: AADSTS500014: The service principal for resource 'https://service.flow.microsoft.com/' is disabled. This indicate that a subscription within the tenant has lapsed, or that the administrator for this tenant has disabled the application, preventing tokens from being issued for it. Trace ID: 6c457de7-e570-4e72-84f5-c58c76a50800 Correlation ID: 3529a6c5-995a-4b16-88f1-babe4ea81828 Timestamp: 2025-05-11 08:57:48Z - Correlation ID: 3529a6c5-995a-4b16-88f1-babe4ea81828 - Trace ID: 6c457de7-e570-4e72-84f5-c58c76a50800 - ServerError: invalid_resource: Error(s): 500014 - Timestamp: 2025-05-11 08:57:48Z - Description: AADSTS500014: The service principal for resource 'https://service.flow.microsoft.com/' is disabled. This indicate that a subscription within the tenant has lapsed, or that the administrator for this tenant has disabled the application, preventing tokens from being issued for it. Trace ID: 6c457de7-e570-4e72-84f5-c58c76a50800 Correlation ID: 3529a6c5-995a-4b16-88f1-babe4ea81828 Timestamp: 2025-05-11 08:57:48Z - Correlation ID: 3529a6c5-995a-4b16-88f1-babe4ea81828 - Trace ID: 6c457de7-e570-4e72-84f5-c58c76a50800 at e.value (https://content.powerapps.com/resource/makerx/static/js/module/main.0e1d4a6e.js:2:1568527) at x.<anonymous> (https://content.powerapps.com/resource/makerx/static/js/module/main.0e1d4a6e.js:2:1622683) at Generator.next (<anonymous>) at w (https://content.powerapps.com/resource/makerx/static/js/module/main.0e1d4a6e.js:2:1619963) at a (https://content.powerapps.com/resource/makerx/static/js/module/main.0e1d4a6e.js:2:1620166)
 
I tried raising a ticket with MS Support but could not get through the AI dialogue to a sensible place - you have to select a problem category and I cant find anything close to this. Any ideas on how to raise a ticket welcome.
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    stampcoin Profile Picture
    5,058 Super User 2025 Season 2 on at
    when you click Get Support, choose Copilot studio, then tell the AI, that doesn't help, you then get the next button enabled,  then on the Solution tab, select the best one for you, if you cannot activate next button, choose other, then you will be there for submitting the ticket.
    good luck.

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