Skip to main content

Notifications

Power Automate - Using Connectors
Unanswered

Power Automate ServiceNow Connector to Pull Incident Data

(0) ShareShare
ReportReport
Posted on by 2

I'm wondering if anyone has tried to create a flow which leverages the ServiceNow connector (ServiceNow - Connectors | Microsoft Learn) for Power Automate? My main concerns are:

 

  • Do you need to set anything up in ServiceNow? If so, does it cost anything in terms of licensing?
  • Has any experienced performance issues? Such as, pulling to many rows causing their ServiceNow instance to slow down.
  • Is query building rather straightforward, or are there any best practices/tips that we should be aware of?
  • Is there a way to limit access so that we can only list records, but not post or take any other action? I want to limit anyone being able to create things in ServiceNow, but still be able to pull data.
  • What type of database is ideal for this type of flow?

We're currently only starting to explore this option, therefore any sort of advice would be appreciated. I have very minimal experience in Power Automate, so far creating flows to pull data via scheduled reports, so working just with XLXS files. However, it would be nice to pull live data into a database, then use that data to create a Power BI dashboard from it.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Microsoft Kickstarter Events…

Register for Microsoft Kickstarter Events…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 145,422

#2
RandyHayes Profile Picture

RandyHayes 76,287

#3
Pstork1 Profile Picture

Pstork1 64,711

Leaderboard

Featured topics