Power Platform Community Forum Thread Details

outlook attachment to sharepoint document library stops working

Hi Flow Community,

I searched the general boards and found related content but not my exact issue. I'm at a loss on this one and it's crunch time on a pilot program I'm working on. Any help, hints, or tips would be greatly appreciated.

Here's the rundown:

1) I have 3 nearly identical Flows that each monitor their respective O365 Outlook Folders and trigger when an email comes into the folder (via an Outlook rule).

2) The Flows take their respective email attachments and upload them to the exact same SharePoint Online Document Library

3) I'm using a Flow Template called "Save my email attachments to a SharePoint document library".

4) The only difference in the Flows is which folder they monitor for the emails that come in.

5) All flow history runs report successful (containing the proper metadata for the JSON object in the Attachments array).

The Problem:

The issue I'm having is 2 out of the 3 Flows randomly stopped working as of Friday morning. Everything seems to check out (metadata and history success) wise, however the attachments are not being uploaded/created into the Document library as they used to.I've been troubleshooting ever since but to no avail. I've tried deleting the Flows and recreating, adding in a delay timer (beause our company using an ATP virus scan on all incoming emails/attachments).