Power Platform Community Forum Thread Details

Hello,

Hoping someone can help.

My flow utilizes a Microsoft Form which then creates a ticket in FreshDesk. The flow was working great and tickers were being created.

I noticed today my flow failed with a 401 authentication error. The connector still seems active.

My flow has me as the creator and two different owners. This has always been the case though, and nothing has changed with the flow.

Any ideas on what the issue could be? Does the connection to FreshDesk reset if the person that's connecting it's FreshDesk password changes?

Thanks in advance.

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Error with FreshDesk Integration - 401 Authentication Error