Custom Connector: 401 HTTP error after updating the app to new version

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Posted on by LauraAT

My Canvas app uses a custom connector that has worked fine for all of us (3 people) until today. It turned out that a colleague was using the old version of the app during last month. After refreshing to the latest published version, he got a 401 HTTP error. For the rest of the people, the connector works fine. He has already tried logging out and back in and opening the app in incognito mode, but that didn't help. What could be the problem?

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bgrgic1 124 on at

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Re: Custom Connector: 401 HTTP error after updating the app to new version

Hi @LauraAT ,
401 means he is unauthorized, you can check if the connector is shared with him.