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Power Platform Community / Forums / Power Automate / Automated task creatio...
Power Automate
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Automated task creation from shared mailbox

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Posted on by

I'm trying to create automation that will create taks when new email arrive in shared mailbox. 

My first version worked fine, however it created duplicates when someone replayed to our mail. To fix that I've added logic

 
 
 

image.png

 

unfortunately this do not work. It say that run was successful but ticket is not added.

 

image.png

Why condition box is greyed out and can't peek inside? 

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I have the same question (0)
  • ChristianAbata Profile Picture
    8,951 Most Valuable Professional on at

    hi @Anonymous  when the users replay the message the subject changes to RE: so you can use that to compare if the message contains RE: just don't create task 

  • Verified answer
    v-alzhan-msft Profile Picture
    on at

    Hi @Anonymous ,

     

    Please refer to screenshot below to create the flow:

    1.png

     

    Best Regards,

    Alice

     

    Community Support Team _ Alice Zhang
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Community Power Platform Member Profile Picture
    on at

    Hi @v-alzhan-msft 
    I'am very thankful for your assistance. Could you tell me what is inside length(..)?

     

    I have figured this out. I'm very, very thankful for help. 

  • dianav Profile Picture
    5 on at

    what goes inside lenght()? It returns an error when getting there

  • NJL-LOW Profile Picture
    2 on at

    What needed to go inside the length collection? I'm kind of a copy/paste kind of person when it comes to developing. Thanks!

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