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So when the email arrives, it will look something like this in the HTML to Text:
Case 123456789 arrived in the queue
SLA due in 3h 57m
--- Open in Tool
Open in Tool
Customer: Some Customer
Case Title: Some Title
Some will have more text, but what I care about is what is in blue above.
I want to remove EVERYTHING after the time, which will vary, but the three dashes are always there ---
So maybe keep everything before that.
How do I do that?
Use Split function to extract the value before '---'
Expression --> trim(first(split(triggerBody()['text'],'---')))"
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Regards
Kaif
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