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When an Item is Created trigger doesn't work when a new folder has been moved to the library

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Posted on by rlee2021

Hi,

Good day to everyone. I need some help with my power automate. I created a flow trigger that sends an email notification when a new folder has been created in a document library in SharePoint. Trigger works fine when I manually add a new folder or upload a new folder from the library, but it doesn't work when a new folder has been moved from a different library to my. Here's the snapshot of my flow.

Any feedback would greatly appreciate. Thanks and more power to you guys!

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Ellis Karim 11,798 Super User 2026 Season 1 on at

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Can you test your flow with the above trigger? I know that this trigger should work correctly if a folder or file is moved from a different SharePoint Library to this library.
About the trigger: When a file is created (properties only)
Ellis

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rlee2021 32 on at

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Hi @ekarim2020 ,

Thank you for your suggestion. I tried it, but it the same thing. Trigger doesn't work when a new folder has been transferred from another library but it works If I manually add a new folder in the library. The funny thing was, my trigger works fine when running it in a test environment but when I try using in another library it doesn't work. And now, even the test environment doesn't work anymore.

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Ellis Karim 11,798 Super User 2026 Season 1 on at

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You mentioned using a document library in SharePoint but the trigger "When an Item is created" is best suited to a SharePoint List.
Can you confirm that the Trigger you are using is the recommended type for your data source. Example:

Ellis
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rlee2021 32 on at

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Yes, I'm using Document Library not List. My initial trigger that I created is for a document library "When an item is created" and I also tried for list as you have suggested "when a file is created (properties only)" and neither of them works. Trigger would work when I manually add a folder in the library but not for moved folder to the library.

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Ellis Karim 11,798 Super User 2026 Season 1 on at

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Can you please:
(1) share a screen shot of the current trigger
(2) Run History screen, example:
Ellis

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rlee2021 32 on at

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Hi @ekarim2020,

Sorry for the late response. I was on a holiday. Anyway, here's what you have requested;
Current Trigger:
History

hope this helps

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