Hi all,
I'm relatively new to Power Automate.
I have created several flows with connectors on my account. Most of them are triggered when a new item is created in Sharepoint list, or on file system.
When the flow sends out emails, it always looks like it comes from me and not from the person who actually created the new item, or triggered the flow.
How can I make the flow know who is the user responsible for triggering the flow so they are identified instead of me?
Shared flow? Add owners? I just don't know what I don't know....
Thanks.
KeithB
As the creator of the form, my name is the only name that everything appears to be done by. I tried to set up the use a shared mailbox option, it still doesn't solve my problem. I need to show who is filling out the form, then when an approval is complete I need to email that person with the result. No matter the action everything is going to me, by me. I always show as the modifier each time a change is made in the approval process flow. What can I do?
I was afraid of that. I may try the route of starting an approval and see if that provides any better options about getting the user data of the person that approves/denies the request.
Thanks.
Keith
What you are experiencing is normal behavior for Power Automate. Workflows run on the credentials of the account which is the owner of the flow. There is an exception with manually triggered flows where you can override this to run on the credentials of the person who initiates the flow.
Since your flow runs when the item is created trigger, you have a few options:
None of these are probably what you were looking for, but this is how it work. I would specify in your e-mails who submitted the item so people know who it is from. Additionally, in the advanced options of the Send an email action, you can specify who to reply to. I would set that to the Created by Email.
Below is an example of using a shared mailbox:
Michael E. Gernaey
497
Super User 2025 Season 1
David_MA
436
Super User 2025 Season 1
Riyaz_riz11
244
Super User 2025 Season 1