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Power Platform Community / Forums / Power Automate / Switch Condition Not S...
Power Automate
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Switch Condition Not Sending Approval or Declined Emails

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Posted on by KatyKir2023 4

Hello, 

I have a flow with a switch condition to send emails when the Status Column changes in a SharePoint list. One email should be send when the status is set to Approved and a different email should be sent when the status is switched to declined. 

Here is the flow: 

StatusValue1.jpg

 

 

 

StatusValue2.jpg

When I try to run the flow, it looks like it is capturing the changes but fails to send the email. It just goes to the default. 

 

StatusValue3.jpgStatusValue4.jpg

I am not sure how to correct this so that it will send the correct emails. 

 

Thank you for your help! 

Categories:
Building flows
  • creativeopinion Profile Picture
    creativeopinion 10,508 Moderator on at

    @KatyKir2023 Can you check to see if you might have a trailing space? The Switch action looks for an exact match.

    creativeopinion_0-1705359395534.png

     

    If there is a trailing space, the Switch action will not find a match. The trailing space might be in your dynamic content or in the Switch case. 

    creativeopinion_1-1705359457794.png

    Hope this helps!

    If I helped you solve your problem—please mark my post as a solution ✅.
    Consider giving me a 👍 if you liked my response! 

    👉 Watch my tutorials on YouTube
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    For more flow troubleshooting tips—check out this YT Tutorial: 5 Power Automate Troubleshooting FAQs and Helpful Tips for Creating Better Flows

    In this tutorial I cover:

    ✅ How to troubleshoot a false Condition action result

    ✅ How to get dynamic content when it isn’t selectable from the list of dynamic content

    ✅ How to troubleshoot an Apply to Each action that isn’t looping through

    ✅ How to troubleshoot a skipped Apply to Each action

    ✅ How to troubleshoot a Filter Query

    ✅ How to use a SharePoint yes/no column in a Filter Query

    ✅ How to use Compose actions to troubleshoot a Power Automate flow

    ✅ How to troubleshoot multiple emails being sent

    ✅ How to troubleshoot multiple Teams messages being sent

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