Error "ASE:Connection ... is not allowed to access connection..."

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Posted on by Community Power Pla...

Any suggestions how to fix/workaround this problem?

Steps to repro:

Login to MS-Flow using my corporate account (in Office 365)
Choose Flow template "Send an email to yourself to create Visual Studio bugs"
Don't make any changes to step "When a new email arrives" (use default values)"
Configure "Create new work item" to create a new bug in my VSTS Project & collection
Send email to my account

Observed:

Step fails, with error mesage "ASE:Connection ... [snip]... is not allowed to access connection ... [snip]... ". See screenshot below.

2016-11-04 15_13_36-Manage your flows _ Microsoft Flow - Internet Explorer.png

Also observed:

In step "When a new email arrives", if I change the "To" field to specify my email account (eg: myName@myCompany.com) instead of leaving it blank (the default setting) the step still fails, with a slightly different error:
"Error from ASE: Connection 'msmanaged-na/office365/shared-office...[snip]... not found."

Also attempted:

sent email from my corporate account in Outlook 2016 thick client, OWA client, and from my personal gmail account. I verifired that all emails received OK in my corporate account, but no actions triggered from this MS-Flow.

Categories:

Using connectors

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RajRa on at

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David,

Can you please share out the email id that you used to sign up ? Are you using environments? Canada is not a supported geo at this time, your sreenshots shows you creating in Canda - unclear how you landed there.

thanks

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Community Power Pla... on at

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@Ra
RE: email addr: I prefer to keep it confidential and awy from spammers. Is there some other way to provide it to you?

RE: Environments: I don't fully understand what you mean. I didn't create anything outside of the "Steps to Repro".
After some searching... is this what you mean? https://admin.flow.microsoft.com/environments

RE: Canada
My company and me are located in Canada. Can you provide info source to support your claim of "not supported yet" ? This would help to support my research results to my boss.

I found this content: https://flow.microsoft.com/en-us/documentation/regions-overview/
Question: What regions are available?
The following regions are available, or will be available:
United States
... snip...
United States (First Release) (available after General Availability (GA))
Canada (available after General Availability (GA))

@RajRa
Can you explain why me being in Canada makes any difference? I'm creating a Flow from emails in Office365 account to create bug in VSTS. My perception is that all components are hosted by Microsoft, so not sure why me being in Canada matters.
Would creating an "environment" in US work, to create VSTS bugs from email received in our O365 accounts?
I admit I just tried the default steps ("click here, and it just works"). Are there more detailed instructions available, that would work for us?
Would Flow be available to us in "Preview", until GA release?
When is GA release?

I'm grateful for any help you can offer.

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RajRa on at

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David,

You can send me a private message with your id so I can look this up.

https://flow.microsoft.com/en-us/documentation/regions-overview/ correctly states that Canada is only available after GA. However all canda requests should be routed to the US. In your case, it seems to be directly going to canda. I'll have someone investigate this with high priority.

thanks

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AnubhavAgg Microsoft Employee on at

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@Anonymous : Can you give us the flow id to help us debug better ? It can be found in the browser URL when the flow is opened

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Community Power Pla... on at

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@AnubhavAgg Here is the url, when I "Manage this Flow": https://flow.microsoft.com/manage/environments/Default-434e9d2b-d8d3-4bd9-bd27-03b20a16d863/flows/cc1537ba-1a93-41e4-9bfd-6b951d0e41e7

Does that help?

@RajRa: Sorry, I have no idea how to IM you. Using what app, what ID? I viewed your "About RajRa" page, and I don't see any links that allow me to communicate with you directly. Can you get the info you need, from the Flow ID I provided to @AnubhavAgg ?

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RajRa on at

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Hi,

We've identified an issue on our side related to your issue. We are working to roll out a fix. I will update this thread when it is rolled out.

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Community Power Pla... on at

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Excellent: I'm looking forward to trying out this flow.
Thanks!

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IgnacioOrtiz 28 on at

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Started trying out Flows and I run into the same issue, interested in knowing when it will be fixed.

Is there a feature planned to use Sharepoint information as "Dynamic content", like Created/Modified By, user Groups and of the sort?

For it being in GA looks extremely restricted to what people were used to do with designer workflows.

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RajRa on at

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We are still adressing it sorry.

We are constantly evaluating additional features. Can you let me know more specifics of what you are looking for?

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Verified answer

RajRa on at

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Actually, it is fixed now. Can you retry?

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