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Need to remove HTML tags from Planner

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Posted on by isogunro

I have a workflow where I use the trigger, "When a new email arrives in a shared mailbox(V2)" and it receives emails submitted to a shared box from Remedy. I then assign it and add it to planner.

It works great but when I open in planner, there are HTML tags all over the place. How can I remove the tags and just show the actual text?

The emailbody is the email content

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Building flows

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Ellis Karim 11,695 Super User 2025 Season 2 on at

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You can try the Html to text action which does a good job of converting HTML to plain text.

Ellis
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isogunro 9 on at

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@ekarim2020 , I don't have that action. It does not show for me.

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Ellis Karim 11,695 Super User 2025 Season 2 on at

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That's very odd. This is how I add the action:

What do you see when you search for the action?

Ellis

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