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Gateway was not found after logging out of server where On-Premises Gateway is installed

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Posted on by twarrington68

I have the On-Premises Data Gateway installed on a server machine. I configure the gateway on that machine and everything works fine. I then log out of that machine and some time later the gateway shows "Offline". When I log back into the server and open the OPG I am presented with the message "Gateway was not found. Please try to reconfigure the gateway."

Can anyone help me with this one?

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Michael Shen on at

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I met similar issue before, normally it can be fixed after unintall & reinstall.
You may also have a try.
If the gateway works after the reinstall, you may check the gateway log if anything valuable can be found to avoid that in future

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twarrington68 21 on at

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I think I figured out my problem. Another user on the same server had also created a gateway. When I discovered this, I found out they recently started having a similar "problem". We got together and just shared one gateway and the problem seams to be gone.

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