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Power Platform Community / Forums / Power Automate / When a new email arriv...
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When a new email arrives failed

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Screenshot 2024-05-17 100236.png

When I am building my flow I don't get any errors in the flow checker. It is only after I exit and re-enter that flow checker gives me the following error:

 

Operation: Create; Exception: [Status Code: ServiceUnavailable; Reason: Mailbox move in progress. Try again later., Cross Server access is not allowed for mailbox 76927561-9a86-4bf9-a46f-4aa3589d7336]
clientRequestId: f61ae68f-9698-4d58-b224-034124877865
serviceRequestId: bb1aa5d4-a009-4664-a69a-361c3c32a360

 

The error is occuring in the output section of the trigger:

{
    "statusCode": 400,
    "headers": {
        "Cache-Control": "no-store, no-cache",
        "Pragma": "no-cache",
        "Set-Cookie": "ARRAffinity=a71c093f38ae9c878e705a1c9e1a4165425143b6381b49453d9ce277e967e1d8;Path=/;HttpOnly;Secure;Domain=office365-wus.azconn-wus-001.p.azurewebsites.net,ARRAffinitySameSite=a71c093f38ae9c878e705a1c9e1a4165425143b6381b49453d9ce277e967e1d8;Path=/;HttpOnly;SameSite=None;Secure;Domain=office365-wus.azconn-wus-001.p.azurewebsites.net",
        "Strict-Transport-Security": "max-age=31536000; includeSubDomains",
        "x-ms-request-id": "5cc28ded-b7b6-4b49-8bb7-501135ddd0c4",
        "X-Content-Type-Options": "nosniff",
        "X-Frame-Options": "DENY",
        "x-ms-environment-id": "default-2a144b72-f239-42d4-8c0e-6f0f17c48e33",
        "Timing-Allow-Origin": "*",
        "x-ms-apihub-cached-response": "false",
        "x-ms-apihub-obo": "false",
        "Date": "Fri, 17 May 2024 13:55:16 GMT",
        "Content-Length": "658",
        "Content-Type": "application/json",
        "Expires": "-1"
    },
    "body": {
        "status": 400,
        "message": "Operation: Create; Exception: [Status Code: ServiceUnavailable; Reason: Mailbox move in progress. Try again later., Cross Server access is not allowed for mailbox 76927561-9a86-4bf9-a46f-4aa3589d7336]\r\nclientRequestId: ecd554b7-68b0-4c52-a435-7818f1f42d07\r\nserviceRequestId: 5cc28ded-b7b6-4b49-8bb7-501135ddd0c4",
        "error": {
            "message": "Operation: Create; Exception: [Status Code: ServiceUnavailable; Reason: Mailbox move in progress. Try again later., Cross Server access is not allowed for mailbox 76927561-9a86-4bf9-a46f-4aa3589d7336]"
        },
        "source": "office365-wus.azconn-wus-001.p.azurewebsites.net"
    }
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  • creativeopinion Profile Picture
    10,508 Moderator on at

    @carlie1197 Have you tried creating your flow in the Classic Designer? The New Designer is still buggy. Toggle off the new designer before making any edits to your flow and see if that works.

     

    You might be interested in this YT Tutorial: Save Email Attachments to SharePoint with Microsoft Power Automate

     

    Power Automate doesn’t have a download attachment from outlook action. In this Power Automate Video tutorial, I’ll show you how to use the Get Attachment (V2) action in combination with the Create File action to get your email attachments onto SharePoint. Although it looks like you are wanting to save your attachments to OneDrive, the concepts covered in this tutorial can be applied to your flow.

     

    The Create File action will overwrite any files that already exist with the same name. In this tutorial, I’ll show you how you can append a timestamp to the end of a file name to prevent your file from being overwritten.

     

    I’ll also show you how to set up your flow so that you can trigger it manually while building it so you don’t need to wait for an email to arrive. At the end of the video I’ll show you how adding trigger conditions to your flow can prevent it from triggering if certain conditions aren’t met. Although the final flow uses the When a new email arrives in a shared mailbox (V2) trigger, you can use any of the When a new email arrives triggers for your flow. Adjust this flow to suit your needs!

     

    IN THIS VIDEO:

    ✅ How to Automate Downloading and Uploading Email Attachments to SharePoint

    ✅ How to Use a the Get Email (V2) action

    ✅ How to Use the Get Attachment (V2) action

    ✅ How to Create Attachment Files using the Create File Action

    ✅ How to Prevent the Create File Action from Overwriting a File

    ✅ How to use Split the Filename from its Extension

    ✅ How to Append a Timestamp to a File Name

    ✅ How to use the When a New Email Arrives in a Shared Mailbox (V2) trigger

    ✅ How to use the Convert Time Zone action

    ✅ How to add Trigger Conditions to your Flow

     

    Hope this helps!

    If I helped you solve your problem—please mark my post as a solution ✅.
    Consider giving me a 👍 if you liked my response!

    👉 Level up your Power Automate skills by checking out my tutorials on YouTube
    👉 Tips and Tricks on TikTok and Instagram

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