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can't receive mails from microsoft@powerapps.com

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Posted on by TW001

The action of “Send an email notification (V3)” works well, but my mail address can't receive mails from microsoft@powerapps.com from Nov 21. I tried both my work and private mail. Is it because the limitation of 100 emails every 24 hours. It's just Monday today, the limitation is for the whole company or only my account? Where can I check the counting? Or it's a bug today?

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annajhaveri 8,531 Most Valuable Professional on at

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@TW001 can you check your junk or spam folder? you can also check with your exchange administrator to see if there is any email security applied.

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theatreowl 12 on at

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Just to add my voice, I have 3 flows that all send emails using email notification (v3) and although it looks as though everything looks OK from the flow side and they have successfully run, I have not received any emails. My flows only work on weekdays. On Friday I received the emails no problem, this morning nothing. I have even edited one of my flows and added my personal email, but still nothing. I have checked the Spam and Junk folders but still nothing.

Please Microsoft look into this as a matter of urgency as my colleagues are waiting for items contained in those emails.

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annajhaveri 8,531 Most Valuable Professional on at

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@theatreowl have you tried using Send Email action instead?

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theatreowl 12 on at

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Could you more specific to which Send Email action you are referring to, as when I pop Send Email into the Choose an operation search box I got a number of actions that say Send Email:

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annajhaveri 8,531 Most Valuable Professional on at

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@theatreowl i am referring to Send Email (v2)

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theatreowl 12 on at

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I have tried that one and got this:
even though I did go through the sign in.

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annajhaveri 8,531 Most Valuable Professional on at

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@theatreowl looks like your user doesnt have exchange license, are you able to access https://outlook.office.com?

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theatreowl 12 on at

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No, get the following error:

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annajhaveri 8,531 Most Valuable Professional on at

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@theatreowl looks like you dont have exchange license assigned, Send Email (v2) requires exchange license. I noticed couple of other people reporting issue with Send an email notification action issue, so it could be a temporary issue from connection provider SendGrid.

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TW001 92 on at

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Only Send an email notification (V3) will trigger mail from microsoft@powerapps.com.
Send Email (v2) will trigger from your office 365 mail address which is different from my case.

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