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Power Platform Community / Forums / Power Automate / The image is not of ty...
Power Automate
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The image is not of type PNG or JPG. Please provide an image of type PNG or JPG - Microsoft Forms photo upload to Word document template help!

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Posted on by 13

Hello! I have created a Microsoft Form that uses photo uploads - these should populate in a created Word document template when the Form has received an entry. However, I am running into an issue where any photos uploaded in the Microsoft Forms (PNG or JPG) is throwing an error in my flow that claims they are not that file format when they indeed are. Is there a way to fix this or am I missing something? I have been struggling with this for a while now. I have photos attached of my image I am trying to upload in the Form, my flow runs (1 being no photo contextual box and 1 having the photo contextual box in the Word doc), and error message in the flow itself. I appreciate any help with this tremendously!! Thank you all!

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  • trice602 Profile Picture
    16,066 Super User 2026 Season 1 on at

    Hi @LuckyVC ,

     

    Please your flow, can't really tell what is going on here without seeing the flow.  Also if you can paste in your screenshots vs adding as attachments - very helpful!

     

     

  • LuckyVC Profile Picture
    13 on at

    Of course! My apologies, this is my first post here! 

    Here are the photos of my entire flow, please let me know if you need more!

     

    LuckyVC_0-1715100177564.pngLuckyVC_1-1715100192079.pngLuckyVC_2-1715100206562.png

     

    LuckyVC_3-1715100213760.png

     

  • trice602 Profile Picture
    16,066 Super User 2026 Season 1 on at

    Hi @LuckyVC ,

     

    Thanks for sharing!  I would have to review this template to really understand it but my hunch is you need to get the photo URL, not just the form response.  In the January blog, I describe how to work with photo uploads and I think it will help you.

     

    Send Microsoft Form Attachments to an Email - End ... - Power Platform Community

     

     

     

  • LuckyVC Profile Picture
    13 on at

    Thank you so much for your help! I will check out your blog and proceed that way! I will let you know if I run into any issues on my end! I appreciate it so much, have an awesome week!

  • trice602 Profile Picture
    16,066 Super User 2026 Season 1 on at

    Hi @LuckyVC  - likewise!

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