We have the latest version of the Power Apps desktop app installed from the Microsoft store - v. 3.23122.17.0. One app will not open in the desktop app - it also doesn't return an error. When we click on the app icon, it shows a spinner and the text "opening" - and will continue like this for hours - no error is returned, but the app does not actually open. This reproduces on a number of different machines - a mix of Windows 10 & Windows 11. We currently don't know of any users who are successfully opening the app from the Desktop App.
However, the app opens as expected on the web - so if we go to the web site for Power Apps, we can open the app from there without any issues.
Is there any way to troubleshoot this? To force the app to update on the Desktop App? We've tried the "refresh" button in the Desktop App, but I'm not sure it would refresh apps already listed as "installed".
I suppose we could republish the app and see if that makes a difference. It hasn't been republished in a long time - 3 years - but we have other apps that have also not been republished and they are working.
