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Power Platform Community / Forums / Power Automate / 0x80040216 Exception i...
Power Automate
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0x80040216 Exception in PromptColumnExtension When using Add a row Dataverse Action

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Posted on by 11
I have a AI prompt column that works fine when using in a model driven app. When I need to set up the flow to copy the record, I got the following error.

"body": {
        "error": {
            "code": "0x80040216",
            "message": "Exception in PromptColumnExtension during RetrieveAndPopulatePromptColumnOfAnyEntity for Prompt Column",
            "@Microsoft.PowerApps.CDS.ErrorDetails.ApiExceptionSourceKey": "Plugin/Microsoft.Crm.ObjectModel.CustomBusinessEntityService",
            "@Microsoft.PowerApps.CDS.ErrorDetails.ApiStepKey": "cb6fd59e-a37a-ef11-ac20-6045bd1d4b8c",
            "@Microsoft.PowerApps.CDS.ErrorDetails.ApiDepthKey": "1",
            "@Microsoft.PowerApps.CDS.ErrorDetails.ApiActivityIdKey": "9121d9ec-dd60-4f95-9ab6-e66ccf1fe83e",
            "@Microsoft.PowerApps.CDS.ErrorDetails.ApiPluginSolutionNameKey": "System",
            "@Microsoft.PowerApps.CDS.ErrorDetails.ApiStepSolutionNameKey": "System",
            "@Microsoft.PowerApps.CDS.ErrorDetails.ApiExceptionCategory": "SystemFailure",
            "@Microsoft.PowerApps.CDS.ErrorDetails.ApiExceptionMessageName": "UnExpected",
            "@Microsoft.PowerApps.CDS.ErrorDetails.ApiExceptionHttpStatusCode": "500",
            "@Microsoft.PowerApps.CDS.HelpLink": "http://go.microsoft.com/fwlink/?LinkID=398563&error=Microsoft.Crm.CrmException%3a80040216&client=platform",
            "@Microsoft.PowerApps.CDS.InnerError.Message": "Exception in PromptColumnExtension during RetrieveAndPopulatePromptColumnOfAnyEntity for Prompt Column"
        }
    }

I tried to hide the AI prompt field, leave the field blank, and even write a null expression, Still receive this error. 

Copilot said that the only way to fix this is to disable or delete the AI prompt column. I'm hoping to have a better alternative.
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I have the same question (0)
  • MM-29081909-0 Profile Picture
    2 on at
    I have the same scenario and same issue. I think this is a bug when interacting with entities featuring prompt columns via Power Automate even if the field itself is not modified. 

    I get it when trying to unrelate a record which doesn't interact with the prompt columns at all. 
  • jseb04 Profile Picture
    57 on at
    Ever found a solution for this?

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