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Retrieve emails out of imap subfolder

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Posted on by mkto

Hi there!

I'm trying to retrieve e-mails from a subfolder of the Inbox by using the "retrieve email messages" action, but always get an error message "failed to access mail folder mySubfolder".

In the action setting under Email Filters, Mail Folder I have tried:

- "Inbox" => worked fine for retrieving emails from the Inbox

- Inbox/mySubfolder -> did not work

- /Inbox/mySubfolder -> did not work

I have checked the imap address of that subfolder in thunderbird:

imap://mydomain.com/INBOX/mySubfolder

I couldn't figure out why this does not work. Does anybody have a suggestion?

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manuelstgomes 6,625 on at

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Hi @mkto

Can you please share the Power Automate and obfuscate anything private that you can't share so that I can have a better understanding of what you're trying to do and the issues.

Cheers
Manuel

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mkto 4 on at

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Sure! And thanks for looking into this.

BR
mkto

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Community Power Pla... Microsoft Employee on at

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Was there ever an answer to this? I need an answer to this badly 🙂

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Community Power Pla... Microsoft Employee on at

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To clarify, my question was in the PAD (Power Automate Desktop) context and it worked for me to use Inbox/mySubInbox. So this I solved myself.

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Aidan31 11 on at

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Hi, did you get an answer to this? I'm having this exact issue. Fine with inbox but cannot find sub folder

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RColeman24 2 on at

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Are you using backslash (\) when adding additional subfolders. This has worked for me when working through my flow.

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Humanoid-x 4 on at

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Wait... what do you mean Inbox/mySubInbox...
Isnt that the orginal thing that didnt work.

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Humanoid-x 4 on at

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Anyone figure this out... its 2023 now

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