Hi. I'm using a very simple flow (below) to forward a subset of emails received from external senders to multiple internal and external recipients. The body of the forwarded message includes the header from the original message. However, the From line shows the display name of the original sender, which means that the recipients of the forwarded message are unable to access the email address of the original sender, for example to send a reply.
I'm looking to see if there's a way to include the original sender's email address in the forwarded message, whether in place of the display name, or appended to the subject and/or body text. Can anyone advise on options to do this? THanks in advance.
@opuscule I am also looking to do something like this,
please update if you find the answer elsewhere 🙂
Hi @opuscule ,
Could you please share a screenshot of the forwarded email that shows the display name of the original sender in the From line?
Please take a try with the "Forward email" action instead of the "Send an email" action.
Best regards,
Alice
Community Support Team _ Alice Zhang
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